COVID-19 STATUS UPDATE
NO RENTALS UNTIL FURTHER NOTICE
New bicycles are in very short supply
Most listed bicycles will back-order and can be picked up in 1-3 months
Please make an appointment to see any bicycles we have left in stock
New bicycle preparation will take 4-10 days
Repairs being taken in today will take 1-3 weeks to complete
Essential worker turn around is 48 hours or less
To our beloved customers and friends:
We understand the severity of the situation we are all facing and will continue to do our best to keep our staff and anyone coming to our doors safe. This means new safety measures will be taken by our staff and we ask you to comply whenever interacting at our store.
Everyone, PLEASE STAY HOME if you don't NEED to be outside.
If you find yourself in need of emergency repairs, you can still come to our store during normal business hours, just note that we can only allow a maximum of 2 people in our store at a time, so you may have to wait in your vehicle or outside until we can safely allow you in. Appointments are encouraged for any and all other bicycle repairs and regular service. This is one way we can keep everyone safe and keep our repair queue short, returning you your bike sooner.
For more information, bicycle related assistance and to set up an appointment please call 609-924- 1052 or email Jesus @ email@example.com.
Leave a brief message if we do not pick up the phone and we’ll call back
We will make it through these tough times, so long as we are all responsible and do our part.
Thank you -Kopp's Cycle Staff
- We are asking customers to remain outdoors and call or safely knock on the front door.
- We are asking customers to call in advance if you need a new bicycle for transportation or a medical physical or mental rehab/treatment.
- "No contact" drop-off and pickup will be available. We will continue using the front sidewalk and parking lot to conduct business and we are encouraging customers to make a payment over the phone. We can check-in work orders, bring bikes outside for test rides and pick up bikes without you coming inside the shop, thus limiting customer interaction. Please call in advance or call from the parking lot if you are dropping off or picking up bikes.
- We are monitoring the health status of all of our employees closely. As soon as the testing for asymptomatic patients is available to Mercer County residents, our employees will be tested as frequently as allowed.
- We are wearing gloves and maintaining the proper 6' distance with every customer interaction.
Best customer practices for a safe and speedy shop visit:
- Call ahead.
- If you or anyone you are with is not feeling well, visit the shop another day. Please consider our employees, their families, and all those they may in contact with while planning your visit.
- Please limit the number of family members who visit the shop to those in need of bikes and those who will be purchasing them. Although it's great to see family members helping with the purchase, it's best that they stay outside. We can take payment from them outside as well. It's for everyone's safety.
- We are also in desperate need of any donated disinfectant cleaning supplies (sprays, wipes, etc.)
- Any help you can give us will be passed along to our community